- CPPDSM5021A - Implement asset maintenance strategy
Assessor Resource
CPPDSM5021A
Implement asset maintenance strategy
Assessment tool
Version 1.0
Issue Date: May 2024
This unit of competency supports the work of those involved in determining asset maintenance requirements and implementing and reviewing appropriate strategies to meet the needs of individual clients.
This unit of competency specifies the outcomes required to determine asset maintenance requirements and implement and review appropriate strategies to meet the needs of individual clients. It requires the ability to develop and document strategies effectively to improve the ongoing quality of maintenance.
The unit may form part of the licensing requirements for persons working in the property industry, including in the real estate, business broking, stock and station agency and property operations and development sectors, in those States and Territories where these are regulated activities.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)
Prerequisites
Nil
Employability Skills
The required outcomes described in this unit of competency contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit of competency is packaged, will assist in identifying employability skills requirements.
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Overview of assessment | This unit of competency could be assessed through practical demonstration of determining asset maintenance requirements and implementing and reviewing appropriate strategies to meet the needs of individual clients. Targeted written (including alternative formats where necessary) or verbal questioning to assess the candidate's underpinning knowledge would provide additional supporting evidence of competence. The demonstration and questioning would include collecting evidence of the candidate's knowledge and application of ethical standards and relevant federal, and state or territory legislation and regulations. This assessment may be carried out in a simulated or workplace environment. |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | A person who demonstrates competency in this unit must be able to provide evidence of: designing a maintenance strategy that includes procedures to select maintenance contractors and ensure the safety and security of clients and others determining maintenance system requirements and intervals using industry benchmarks and OHS considerations determining asset maintenance requirements and implementing and reviewing appropriate strategies to meet the needs of individual clients knowledge of organisation's practices, ethical standards and legislative requirements associated with preparing a detailed budget, including a risk analysis and estimate of resource requirements reviewing and evaluating an asset maintenance strategy and presenting the results. |
Context of and specific resources for assessment | Resource implications for assessment include: a registered provider of assessment services assessment materials and tools candidate special requirements competency standards cost and time considerations |
suitable assessment venue and equipment workplace documentation. Where applicable, physical resources should include equipment modified for people with disabilities. Access must be provided to appropriate learning and/or assessment support when required. Assessment processes and techniques must be culturally appropriate, and appropriate to the language and literacy capacity of the candidate and the work being performed. Validity and sufficiency of evidence require that: competency will need to be demonstrated over a period of time reflecting the scope of the role and the practical requirements of the workplace where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision of competence only taken at the point when the assessor has complete confidence in the person's competence all assessment that is part of a structured learning experience must include a combination of direct, indirect and supplementary evidence where assessment is for the purpose of recognition (RCC/RPL), the evidence provided will need to be current and show that it represents competency demonstrated over a period of time assessment can be through simulated project-based activity and must include evidence relating to each of the elements in this unit. In all cases activity and must include evidence relating to each of the where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge. Questioning will be undertaken in such a manner as is appropriate to the language and literacy levels of the candidate and any cultural issues that may affect responses to the questions, and will reflect the requirements of the competency and the work being performed. | |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
This section describes the essential skills and knowledge and their level, required for this unit. | |
Required skills: analytical skills to interpret and evaluate documentation, assess risks and estimate costings and budget needs communication skills to negotiate and consult with relevant people computing skills to access the internet and web pages, prepare and complete online forms, lodge electronic documents and search online databases interpersonal skills to relate to people from a range of social, cultural and ethnic backgrounds and varying physical and mental abilities literacy skills to interpret written and oral information organisational skills to schedule and meet time lines and client requirements and to plan maintenance requirements and resource use research and evaluation skills to source asset maintenance information and resource requirements and to review and evaluate strategy technical skills to schedule tasks and report outcomes. | |
Required knowledge and understanding: basic knowledge of property contracts and administrative requirements building codes and relevant Australian standards building construction practice building control legislation common hazards to public and personal safety associated with particular types of maintenance work in buildings industry benchmarks for maintenance procedures limitations of work role, responsibility and professional abilities OHS issues and requirements organisational and professional procedures, ethical practices and business standards relevant building service, trades and operation for maintenance operations relevant federal and state or territory legislation and local government regulations related to: anti-discrimination consumer protection environmental issues equal employment opportunity (EEO) financial probity franchise and business structures industrial relations OHS privacy property sales, leasing and management. | |
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Assets may be static or dynamic and may include: | buildings business and marketing contracts equipment furniture goodwill land facilities vehicles. |
Maintenance may include: | backups changing user codes confirmation of operational effectiveness identification and replacement of worn parts inspection, lubrication, cleaning and adjustments routine repairs. |
Relevant documentation may include: | certification, including inspection certificates costings, receipts and invoices logs of equipment and system problems or faults operational checks and maintenance conducted parts and components replaced and materials used planning permits property leases, plans or contracts recommendations for repairs service and maintenance records testing and commissioning results warranty conditions and allowances. |
Legislative requirements may be outlined and reflected in: | Australian standards, and quality assurance and certification requirements award and enterprise agreements codes of practice covering the market sector and industry, financial transactions, taxation, environment, construction, land use, native title, zoning, utilities use (water, gas and electricity), and contract or common law environmental and zoning laws affecting access security, access and property use general duty of care to clients home building requirements local regulations and by-laws relevant federal, and state or territory legislation that affects organisational operation, including: anti-discrimination and diversity environmental issues EEO industrial relations OHS relevant privacy laws strata, community and company titles tenancy agreements trade practices laws and guidelines. |
Organisational requirements may be outlined and reflected in: | access and equity principles and practice guidelines business and performance plans complaint and dispute resolution procedures goals, objectives, plans, systems and processes legal and ethical requirements and codes of practice mission statements and strategic plans OHS policies, procedures and programs policies and procedures in relation to client service quality and continuous improvement processes and standards quality assurance and procedure manuals. |
Industry benchmarks may include: | discounted cash flow employment rates industry association performance index inflation rate internal rate of return life cycle costing published vacancy factors tenancy mix. |
Maintenance strategy may include: | cleaning electrical emergency lighting evacuation fire lighting garden housekeeping painting pests plumbing sanitary disposal security vertical movement waste disposal weather proofing. |
Clients may include: | building supervisors government and legal instruments or agencies institutions insurers internal and external property groups legal advisers private investors property agents and property owners risk assessors tenants. |
Maintenance methods may include: | internal employee services lease contractual obligations outsourcing of external contracts with arms length organisations. |
Safety and security requirements may be satisfied through: | adherence to OHS policies and procedures for the containment of: emergency situations, including fire, flood, bomb threats, suicide attempts or other actions likely to lead to property or bodily threat potential health and safety hazards, such as physical, mechanical or chemical agents already in the work environment, or brought to the environment, or created as a by-product of work done on the site. |
Specialist advice may be sought from: | architects bankers and financiers builders government officials investment consultants members of industry associations planners real estate agents solicitors subcontractors technical experts. |
Resources may relate to: | materials personnel tools and equipment training transport. |
Relevant people may include: | agents clients engineers and technicians government personnel installers legal representatives management and colleagues members of industry associations property owners site personnel subcontractors technical experts tenants tradespeople. |
Communication strategies may include: | active listening clear presentation of options consultation methods culturally inclusive and sensitive engagement techniques questioning to clarify and confirm understanding seeking feedback two-way interaction using language and concepts appropriate to cultural differences verbal or non-verbal language. |
Evaluation methods could be qualitative or quantitative and may include: | checklists cost data analysis expert and peer review interviews observation questionnaires review of quality assurance data. |
Business equipment and technology may include: | data storage devices facsimile machines internet, extranet and intranet photocopiers printers scanners software applications, such as databases and word applications work computers. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
| Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
|---|---|---|---|
| Asset maintenance specifications and other relevant documentation are obtained and analysed to establish maintenance requirements. | |||
| Risk assessment is conducted on anticipated project outcomes according to legislative and organisational requirements. | |||
| Industry benchmarks are reviewed to determine maintenance intervals and other requirements. | |||
| OHS and other applicable legislative requirements are interpreted and allowed for within parameters of project requirements. | |||
| Maintenance strategy is designed that details a range of activities that accurately reflect client, legislative and organisational requirements. | |||
| Reliable maintenance methods are used according to organisational requirements, making efficient use of time and resources. | |||
| Contract specifications for maintenance services are developed and incorporated into tender documents according to legislative and organisational requirements. | |||
| Client safety and security requirements are incorporated into maintenance strategy according to legislative and organisational requirements. | |||
| Situations requiring specialist advice are identified and assistance is sought as required according to organisational requirements. | |||
| Viability to provide required maintenance services is assessed against maintenance specifications and organisational operational capacity. | |||
| Financial, physical and human resources to support maintenance requirements are determined and arranged according to organisational requirements. | |||
| Organisational rate schedules and conditions are applied to established costings where appropriate according to organisational requirements. | |||
| Factors that may affect capacity to meet project requirements are identified through risk analysis and accounted for in resource estimates. | |||
| Availability of resources is negotiated and confirmed with relevant people according to organisational requirements. | |||
| Information is reviewed to ensure an accurate and detailed budget is prepared according to organisational requirements. | |||
| Maintenance strategy is reviewed and evaluated in consultation with client and relevant people using appropriate communication strategies. | |||
| Systematic review processes and established evaluation methods are identified and used to evaluate strategy processes and outcomes. | |||
| Evaluation results are prepared in required format, style and structure and presented to relevant people within agreed timeframes. | |||
| Recommendations for improvement of strategy are presented to relevant people according to organisational procedures. | |||
| Business equipment and technology are used to securely maintain documentation according to legislative and organisational procedures. |
Forms
Assessment Cover Sheet
CPPDSM5021A - Implement asset maintenance strategy
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Assessment Record Sheet
CPPDSM5021A - Implement asset maintenance strategy
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